People and Culture Business Support Associate (m/f/d)
... willkommen Sehr gute Deutsch- und Englisch-Kenntnisse in Wort und Schrift ...
... willkommen Sehr gute Deutsch- und Englisch-Kenntnisse in Wort und Schrift ...
... leading the transformation of traditional call center systems and processes into ... multiple agencies.Design and build call flows, chat solutions, and backend ... to troubleshoot end-to-end call center applications, including issues in ...
... leading the transformation of traditional call center systems and processes into ... multiple agencies.Design and build call flows, chat solutions, and backend ... to troubleshoot end-to-end call center applications, including issues in ...
... platform offering advanced tools for call routing, analytics, and automation. The Voice Client team delivers crucial voice call capabilities for our customer call contact center solutions. Our focus ...
... platform offering advanced tools for call routing, analytics, and automation. The Voice Client team delivers crucial voice call capabilities for our customer call contact center solutions. Our focus ...
... based on revenue.Hiring Process:Call with a recruiter - 30-45 ...
... Monitoring our environments on on-call duties Work closely with Platform ... Ability to work on, on-call duties to respond to critical ... -to-day tasks and on-call duties. Our department is not ...
... this journey. Transformation of traditional call center systems and processes to ... , digital development for omnichannel experience, agent desktop creation and customization for ...
... Historical reporting), Oracle SBC, Cisco Call Manager, Verint (WFM, QM, DPA, ... Routing), Omnichannel (SMS email chat), Call Recording, Speech Analytics, Quality Management, ...
... interactions.Design and implement custom call routing solutions using routing profiles, ... experience in designing and implementing call routing using routing profiles, queues, ...