International Customer Service Agent
... role in delivering excellent customer service and ensuring a seamless multilingual ... experience in Customer Experience (CX) service, preferably in an e-commerce ...
... role in delivering excellent customer service and ensuring a seamless multilingual ... experience in Customer Experience (CX) service, preferably in an e-commerce ...
... our global core services and service lines, and across all of ...
... our global core services and service lines, and across all of ...
... our global core services and service lines, and across all of ...
... , collaborate with service providers for visibility on managed ... and KPIs: Monitor service levels and performance metrics for IT Service Catalog team effectiveness, provide accurate ... Market Success Management, Service Delivery teams, and DES Product ...
... , employees) in line with agreed Service Level Targets. Talent and Learning ... and timely end-to-end service addressing employee needs across all ... needs and deliverables Strong Customer Service Mindset Understanding cross-cultural sensitivity ...
... Infrastructure & Operations Department, Global Service Desk and market factory origin ... or equivalent work experience). IT Service Management. Project management. Experience with ... the controller, e.g. IT service providers, entities operating the database, ...
... tax requirements with governmental authorities; Service agreements: Ensure Intercompany service agreements are current, with creation, ... . fitness wellbeing activities, employee discounts, service awards, recognition program, etc.) Are ...
... support model. Update the IT Service Portal to facilitate the transition ... working relationships with internal IT service providers (e.g., GSD, GSM, ... ) is required. Knowledge of IT service desk software (e.g., ServiceNow), ...
... and ensure the quality of service provision in incident management. Standards ... of teamwork, quality and good service, you bring the right IT service providers to our side and ... in working with outsourced IT service providers (outsourcing), SLA control and ...