... are characterized by a strong customer and service orientation, as well as a ... individual advice from an external service provider A Germany ticket and ... ITIL framework - through our Cologne service desk or on site. From our ...
... provision and monitoring of our customer systems The backup and restore ... good technical understanding, a pronounced service and solution orientation as well ... ITIL framework - through our Cologne service desk or on site. From our ...
... ) for our Research Data and Service Center Place of work Frankfurt ... Bundesbank operates its own data service center, which offers, among other ... -oriented way of working Strong service and customer orientation Very good knowledge of ...
... need: experience in building a customer lifecycle in b2c companies experience ... getting to know the current customer lifecycle and making suggestions for ...
... functionalities from Sales, Customer Service and Field Service, Marketing, and Customer Insights – both Cloud and On- ... in enterprise customer opportunities Experience in assessing the feasibility of migrating customer solutions and or integrating with ...
... performance metrics to measure IT Service Catalog team effectiveness and productivity. Provide accurate reports and metrics for management reporting. Drive pro consumer & customer initiatives and activities through KPI & ...
... platform and its modules, including Customer Service Management (CSM) and IT Service Management (ITSM), Case Management, Account ... , features, and best practices. Analyze customer requirement. Investigate defects raised by ...
... Azure services, network as a service, cloud networking) Experience in Technical Customer Support Understanding of cybersecurity, experience ... is a Support-as-a-Service company that provides secure technical, customer support, and CX services for ...
... Hospitality industry, providing support and customer service to ensure a pleasant and ... orders to customers. Handling customer inquiries, requests, and complaints in ... waitress or in a similar customer service role. Excellent communication and interpersonal ...
... with internal Databases, Network Security, Service bus & Data teams in order ... demand, model’s utilization to ensure service level performance. Ensure to maintain ... the controller, e.g. IT service providers, entities operating the database, ...