... to fill the role of Service Platform (ServiceNow) Operations and Integrations ... maintenance of our GxP regulated Service Platform and collaborate with cross- ... and support teams on the Service Platform Operations and its capabilities. ...
... Risk Management and the Global Service Desk. The incumbent plays a ... Infrastructure and Platform as a Service Ensure processes necessary for the ... the controller, e.g. IT service providers, entities operating the database, ...
... , is now looking for a Customer Service Lead . Location: Ukraine Type: Remote, ... . About Role: Were seeking a Customer Service Lead to elevate the customer support framework for both the ...
... based on business value and customer impact. Performance Monitoring: Monitor service and product performance metrics, analyze ... and mitigating operational risks in service delivery and product development. Familiarity ...
... is now looking for an Service Desk Coordinator to join their ... developing and providing SLAs and Service Desk deliverables. Working experience in a technical leadership or B2B customer-driven solution delivery management role ...
... Risk Management and the Global Service Desk. The incumbent plays a ... providers Ensure effective reporting on service delivery function Continuously look for ... Infrastructure and Platform as a Service Ensure processes necessary for the ...
... trust and loyalty among our customer base. Voice of the Customer: Champion the customers voice ensuring ... and Tool Use: Experience with customer support platforms (e.g., Zendesk, ... 5 years of experience in customer support , with a focus on ...
... client for any new product service initiative of the company (including in-depth interview with customers)•to coordinate Customer Journey design for product service in cross functional groups•to ...
... from Poland ︎ The IT Service Manager is an individual responsible ... will you do? Understand your service, including its operations, infrastructure and ... Maintain and regularly test Service Continuity plans As a Service Manager, youll be part of ...
... from Poland ︎ The IT Service Manager is an individual responsible ... will you do? Understand your service, including its operations, infrastructure and ... Maintain and regularly test Service Continuity plans As a Service Manager, youll be part of ...