Head of Customer Service | Uklon UA
... to key metrics such as NPS (Net Promoter Score) audit of ... departments to achieve key KPIs (NPS, CSI, etc.) subordinate teams are ...
... to key metrics such as NPS (Net Promoter Score) audit of ... departments to achieve key KPIs (NPS, CSI, etc.) subordinate teams are ...
... that ensures significant improvements on NPS, and help the team achieve ... this role will be CSAT, NPS, response time metrics etc. This ...
... , Network Protocols;— REST API, Popular Gems (Sidekiq, Rpush, Shrine, etc.) , PostgreSQL;— ...
... and maintain TEC assets in GEMS. Support implementation of innovative IT ...
... and maintain TEC assets in GEMS. Support implementation of innovative IT ...
... and maintain TEC assets in GEMS. Support implementation of innovative IT ...
... delivery) to maintain the client NPS at target levels and take ...
... .g., pro-active outbound calls, NPS score) and measure progress and ...
... ідентифікація суті запитів.2. Проведення NPS опитування поточних клієнтів агенції.3. ...
... improve the service level, CSAT, NPS etc. WHAT ARE WE LOOKING ...