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... development of application systems across all technologies and platforms ... the following applications systems: Genesys Engage (including IVR, Outbound Dialer, Routing, WDE, Realtime and Historical reporting), Oracle SBC, Cisco Call Manager, Verint (WFM, QM, ...
... diagnostic tools and network management systems. Proactively identify potential issues and ... Technical Skills: - Expert knowledge of Cisco switching and routing technologies (Catalyst, ... optimizing Wi-Fi networks (Cisco, Aruba, Ruckus). - Advanced skills in ...
... and new network components (primarily Cisco) Ensuring the operation of active ... configuration of Cable Modem Termination Systems (CMTS CCAP) Problem analysis and ... administration with manufacturer products from Cisco, Arista, PaloAlto, Mikrotik or others ...
... any upcoming tools and systems that could be used to ... projects with 3rd party systems apps, collect and evaluate access- ... process workflow design, security systems, in the areas of security ... workflows for any target systems with utilization of IAM solutions ...
... authorities.ResponsibilitiesManaging a team of systems analysts. Analyzing requirements and current ... as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. ...
... assistants, chatbots, and process automation systems.The project is to create ... setting up and managing notification systems. Experience working with statistical data. ... growth The company has introduced systems of mentoring and adaptation for ...
... our monitoring alerting systems as well as build powerful CI CD systems. Continually evaluating emerging technologies to ... TUI, Verivox, Allianz, T-Systems, etc..The opportunity to change ... The company has introduced systems of mentoring and adaptation for ...
... .Transformation of traditional call center systems and processes to an omnichannel ... architecture team, migrations off legacy systems, Digital expansion as well as ... , Chat and integration to backend systems using application program interfaces (API). ...
... Jira, Confluence and other corporate systems integration of various systems and services To achieve the ... automation integration with external systems (Confluence, Slack, etc.) experience with ... of existing services and systems in the context of existing ...