... order processing and the customer service and logistics operations for the ... and destinations. Data and Customer Service Management: Ensures accurate customer data ... Experience: 5+ years in customer service, process management, and logistics within ...
... including setting up Discovery and Service Mapping. Supporting ITSM processes such ... expertise in configuring Discovery and Service Mapping. Proven ability to customize ... . Familiarity with Angular for customizing Service Portal interfaces. Knowledge of .NET ...
... completed Identify and propose process service role design improvements geared towards simplification and service level enhancement Provide technical analysis ... and investigate Incidents in IT Service Portal Project Management & Business Partnership : ...
... & Operations Department, Global Service Desk and market factory origin ... vendors and cloud service providers. Responsibilities: Identity and Collaboration ... equivalent work experience). IT Service Management. Project management. Experience with ...
... and KPIs Establish and monitor service levels and performance metrics to measure IT Service Catalog team effectiveness and productivity. ... the controller, e.g. IT service providers, entities operating the database, ...
... the project manager and external service providers to estimate the resources, ... pipelines proactively to ensure high service availability. Investigation and resolution of ... requests, incidents and problems via Service Now Coordinate outsourced resources for ...
... a roadmap and launching the service in new markets lead our ... and budget for launching a service in a new market approve the project and launch the service in a new market How ...
... Data maintenance, end user, service, integrations, and email accounts administration ... ServiceNow platform, administration, CMDB, Service Portal, Flow Designer, development of ... the controller, e.g. IT service providers, entities operating the database, ...
... & execution of field marketing, trade service level and A&V opportunities. ... any related activities. 3) Trade Service Level Optimization Develop and maintain ... provide the expected satisfactory trade service level. Need to take accountability ...
... supporting tools that assure SOC service delivery according to its functions and in collaboration with external service provider. This role is needed ... integrated with SOC and Security Service provider infrastructure that allows to ...