... metrics to measure IT Service Catalog team effectiveness and productivity. Provide accurate reports and metrics for management reporting. Drive pro consumer & customer initiatives and activities through KPI & SLA setup, to reduce time to resolution, reduce ...
... nearly 1000 full-time professionals, and our annual growth ... to enhance the customer experience. We develop native applications ... Agents, and telecommunications service providers is advantageous.We offer: ... Environment: be a part of a dynamic, global team ...
... area of People and Culture - Service Delivery, you will: 1.) Ensure ... employees) in line with agreed Service Level Targets. Performance Reviews and ... mapping is a plus. Strong Customer Service Attitude. Understanding cross-cultural sensitivities. ...
... nearly 1000 full-time professionals, and our annual growth ... meet performance and service level objectives.Develop and execute ... , working closely with customer support and operations teams.Participate ... Environment: be a part of a dynamic, global team ...
... nearly 1000 full-time professionals, and our annual growth ... product for an exceptional customer experience and added business value. ... Agents and telecommunications service providers.We offer:Culture of ... Environment: be a part of a dynamic, global team ...
... functionalities from Sales, Customer Service and Field Service, Marketing, and Customer Insights – both Cloud and On- ... in enterprise customer opportunities Experience in assessing the feasibility of migrating customer solutions and or integrating with ...
... to meet the needs of service & business ownersIntegrate ITSI with other ... for specific events based on customer needs.Adept at gathering requirements ... Welcoming Multicultural Environment: be a part of a dynamic, global team ... under applicable law. Full-time
... metrics to measure IT Service Catalog team effectiveness and productivity. Provide accurate reports and metrics for management reporting. Drive pro consumer & customer initiatives and activities through KPI & SLA setup, to reduce time to resolution, reduce ...
... . Miratech retains nearly 1000 full-time professionals, and our annual growth ... seamless interactions between consumers and customer service representatives.We are doing myriad ... . Welcoming Multicultural Environment: be a part of a dynamic, global team ...
... as supporting office functions, service and after-sales. The digital ... developing existing systems customer solutions. On the subject of ... in a structured, quality-, customer- and solution-oriented manner. You ... you like to become part of our team? Then you ...