... and LatAm regions. A Service Desk Team that serves as ... diverse requests to restore Service to the required level if ... phone etiquette Having a customer-oriented mindset and good problem- ... experience Provide excellent service to our clients, by effectively ...
... and LatAm regions. A Service Desk Team that serves as ... diverse requests to restore Service to the required level if ... phone etiquette Having a customer-oriented mindset and good problem- ... experience Provide excellent service to our clients, by effectively ...
... Process Analyst functions as a service provider working collaboratively with BTS ... experience in application support and customer service, particularly in a global and ... Agile methodologies Past exposure to Customer Relation Management tools Experience in ...
... , employees) in line with agreed Service Level Targets. Employee Life Cycle ... and timely end-to-end service addressing employee needs across all ... knowledge is a plus Strong Customer Service Mindset Understanding cross-cultural sensitivity ...
... minor and complex incidents & change service requests and to deliver timely ... minor and complex incidents & change service requests. That includes: Reproduce the ... support processes Analytical & Detail oriented Customer service attitude Ability to listen and ...
... Shape, document, update and improve Service Operating Procedures related to Talent ... similar role related to client service, hands-on experience on Success ... would be your asset Strong Customer Service Mindset. Understanding cross-cultural sensitivity ...
... we strive for as a Customer Solution Architects Team. As a ... acceptance by the company and Customer management (within contractual SLA) and ... Board, Opportunity Review, Request For Service Acceptance). Create necessary collateral (HLD, ...
... we strive for as a Customer Solution Architects Team. As a ... acceptance by the company and Customer management (within contractual SLA) and ... Board, Opportunity Review, Request For Service Acceptance). Create necessary collateral (HLD, ...
... , etc., and saves time for customer service agents, who can then proactively ... , etc.) or become a standalone customer service platform. We are: Growing fast. ... . In this role, your direct customer will be people inside the ...
... , etc., and saves time for customer service agents, who can then proactively ... , etc.) or become a standalone customer service platform. We are: Growing fast. ... like the one from the customer. Together with PM, you will ...