... working with companies in the service industry — Proficiency in English, with ... projects for employees in the service sector— Support and enhance the ... drives real impact in the service sector.If you’re ready to ...
... the project manager and external service providers to estimate the resources, ... pipelines proactively to ensure high service availability. Investigation and resolution of ... requests, incidents and problems via Service Now Coordinate outsourced resources for ...
... Data maintenance, end user, service, integrations, and email accounts administration ... ServiceNow platform, administration, CMDB, Service Portal, Flow Designer, development of ... the controller, e.g. IT service providers, entities operating the database, ...
... order processing and the customer service and logistics operations for the ... and destinations. Data and Customer Service Management: Ensures accurate customer data ... Experience: 5+ years in customer service, process management, and logistics within ...
... and contribute to providing outstanding service to our customers. Join the ... uphold and implement high-quality service standards. Feedback Management: Manage the ... ensuring differentiation and excellence in service delivery. Oversee daily interactions with ...
... the SIVIS software as a Service Integration and Management (SIAM) platform. ... & Acquisitions (M&A) related projects. Service Delivery Management: Prior experience in managing service delivery end-to-end, ensuring ...
... supporting tools that assure SOC service delivery according to its functions and in collaboration with external service provider. This role is needed ... integrated with SOC and Security Service provider infrastructure that allows to ...
... including setting up Discovery and Service Mapping. Supporting ITSM processes such ... expertise in configuring Discovery and Service Mapping. Proven ability to customize ... . Familiarity with Angular for customizing Service Portal interfaces. Knowledge of .NET ...
... Handle inbound and outbound customer service activities via live chat, email, ... account management, or B2B client service experience. Experience with ticketing and ... Support Advisor, Application Support Analyst, Service Desk Advisor, Customer Support Advisor, ...
... practices to boost efficiency and service quality. Quality Management: Oversee service standards, monitor KPIs, and prepare ... user support processes and internal service management systems; knowledge of ITIL ...