N-iX is a software development service company that helps businesses across the globe develop successful software products. Founded in 2002 in Lviv, N-iX has come a long way and increased its presence in 9 countries Poland, Ukraine, Sweden, Romania, Bulgaria, Malta, the UK, the US, and Colombia. Today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and Fortune 500 companies.
Currently, we are looking for the Head of HR Operations, who will manage Global HR Operations (employment, contractors operations, benefits administration, global labor law compliance, health and safety, etc) to effectively operate in existing locations and enter the new ones. You will have overall responsibility for the design, strategy and successful delivery of HR transactional processes as well as leading the progression of the function and the broadening of the scope of services provided.
Key responsibilities:
Manage Employment Operations:
Manage end-to-end official employment operations, from recruitment to retirement, ensuring compliance with local labor laws and company policiesOversee relationships with employment services providers, ensuring efficient service delivery and adherence to contractual agreementsCollaborate with HR Business Partners and hiring managers to facilitate smooth onboarding and offboarding processesOversee HRIS data accuracy related to employee life cycle events
Manage Benefits Administration:
Lead benefits administration, including health insurance, retirement plans, and other employee perksEvaluate and enhance benefits programs to attract and retain top talentEnsure benefits compliance across all countries of operation and adjust programs accordingly
Manage Global Compliance:
Stay updated on employment laws and regulations in all countries of operationDevelop and implement HR policies and procedures to ensure compliance with local laws and global best practicesConduct regular audits to ensure data accuracy and compliance.
Manage Team:
Execute hire to retire activities (hire, onboard, manage performance, retain, etc.) as a team managerProperly plan team size and structure according to existing and future demandSet clear and specific both performance and developmental goals to subordinatesManage both outcome and process aspects of team performance by making sure results are achieved in timely and quality manner
Manage Data:
Cultivate the culture of data-driven decision making within the team and stakeholdersBe an expert user and requestor of data reports in Power BI, ATS, the other tools as necessaryCreate proofing guidelines/reports on team and/or geography performance and abilities
Manage Stakeholders:
Build effective relationships with key stakeholders and organizationsManage stakeholders expectations to achieve expected and real results with optimal CSAT
Legal Competence:
Possess a strong understanding of the legal aspects of official employment, either through a legal education or extensive practical experienceCollaborate with legal counsel to navigate complex employment-related legal matters and ensure legal compliance.
Requirements:
Bachelor degree and above 5+ years of extensive HR Operations experience or proven experience in senior roles in organisational development, HR Center of excellence 2+ years of managing HR operations or organisational development / HRCoE function in international environmentExcellent project management skills and critical thinking abilitiesStrong drive for results matched with relationship building skills Excellent at both verbal and written communicationUpper-intermediate level of EnglishLaw certifications (preferable)
We offer:
Flexible working format - remote, office-based or flexibleA competitive salary and good compensation packagePersonalized career growthProfessional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)Active tech communities with regular knowledge sharingEducation reimbursementMemorable anniversary presentsCorporate events and team buildingsOther location-specific benefits