Recruitment process for this position and onboarding trainings are conducted online. At Capgemini, we're proud to be a global leader in working with companies to  transform  and manage their business by harnessing the  power   of technology . We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future. We are a responsible and  diverse  organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. About the role: For our Client from financial sector we are looking for dynamic individual to who will support a high availability environment with great variety of modern services and tools. As a Observability and Monitoring Tools Lead  you will be you will be responsible for development, implementation, and optimization of cutting-edge observability and monitoring solutions to enhance operational efficiency and drive business success. Your future tasks: Stabilize Operation and increase tools availability. Introduce new Functionality by integrating ideas and drive by deploying. Provide a generic automation roadmap for accounts using customer-owned tools. Delivery within Budget and YOY savings Plan Focus on identifying Risk/issues and come up with mitigation plans for tools operations. Drive weekly, monthly project reviews to track planned v/s actuals. Quarterly program reviews with business stakeholder in SteerCo meetings Mock portals and simulators to run a mock session with prospects Our Requirements: Tools management, Infrastructure/Cloud solution or delivery lead role with at least 5 years’ experience Engagement management or account relationship experience Knowledge of Zabbix / Opsview and SPLUNK Understanding of Splunk integration, net SNMP, Add-ons and ability to write NEAPs Experienced in MSP and Global SI / outsourcers Knowledge of ServiceNow,Scripting and Automation Understands tools around AIOps such as automation, analytics, ITSM and observability Led change management by talking to customers and onsite delivery leads to pivot towards tools-based delivery Nice to have: Content creation and creative presentation skills Certification on ITSM and ITOM tools Webinars and roadshows and anchoring external exhibits What have we prepared for you? A lot of benefits: Private medical care  and  life insurance  with ability to buy additional packages (e.g., dental care, senior care, oncology) on preferential terms. Access to  Capgemini Helpline  with possibility to chat with therapists. Bonuses  for recommending your friends to Capgemini. Access to  Inspiro  app with rich  audiobooks  database Access to our  NAIS  benefit platform ( 40+ options  available:  Netflix ,  SpotifyMultisport , cinema tickets, etc.) Personal and professional development: 70+   training tracks  with  certification  opportunities (e.g. MS Azure, AWS, Google) on our  NEXT  training platform. Platform with free access to  Pluralsight ,  TED TalksCoursera  materials and trainings. Free access to  Udemy Business  account with ability to use  during and outside working hours. Transparent  performance management policy. Our legendary atmosphere: We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work. No official dress-code. Various  communities : OUTfront, Women@Capgemini, Foreigners Community, and more. Day off for volunteering Ability to implement  world-changing initiatives  thanks to our  Grant Program The award of " Top Employer Poland 2024 " and " Top Employer Europe 2024 " - proof of our commitment to creating an exceptional work environment and caring for the development of our employees. Who are we? Being one of us means  constant development  among other great people. It's a team who you want to spend time with, during and after work. Trainings and initiatives make your daily tasks more interesting, fun, and unique. One of Capgemini Poland’s business unit is  Cloud Infrastructure Services  (CIS) – all the teams inside have a variety of scopes. Our employees say that in CIS they are surrounded by  awesome teammates  who are ready to help you professionally or just to drink a coffee with. You can count on your managers, willing to support you and share their expertise with you. It's time to  #Get the Future You Want ! Your life is in your hands, and you have the opportunity to improve it, develop yourself, and simply —  join us :) Do you want to get to know us better? Watch this short video:  Dołącz do nas w Capgemini! | Join us at Capgemini! Do you have any additional questions about working at Capgemini? Check our Instagram —  @capgeminipl  or visit our Facebook profile —  Capgemini Polska . You can also find us on TikTok! —  @capgeminipl .