Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in 30+ countries around the world. We currently have R&D centers in Ukraine, India, Poland, Spain, Slovakia, Canada, and our headquarters in the US. As we continue to expand globally, we are seeing India, the United States, Canada, Argentina, and Brazil rapidly evolve into key growth areas in the Miratech network. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Our ForeverRemote work culture offers you the utmost flexibility that comes with remote work.
Job Description
We are looking for a Senior Genesys IVR Developer, who will help us work on solutions and implement technologies that will improve user experience, to join our team.
Responsibilities:
Develop the IVR code from pre-defined requirementsDevelop, maintain and support complex solution requirementsWork with Dialog modules for voice recognition, AI and authenticationParticipate in troubleshooting issues: analyzing logs and determining root causeDeal with voice and chat bots with the core voice and multimedia functionalities.Partner closely with the Technical Architect, Engineering, Business AnalystsQuality Assurance and other cross-functional program team memberQualifications
5+ years relevant experience required to develop applications in Genesys Composer5+ years of relevant experience required using GRAT and GREExperience with Genesys PlatformEnterprise-scale IVR application development experienceExperience in NLP (Natural Language Processing) & NLU (Natural Language Understanding), ML (Machine Learning), Conversational AIExperience with CI/CD (Git, Jenkins, Maven, etc.)Experience with agile and scrum development methodologiesExperience with web services integrationExcellent troubleshooting and analytical skills in a complex, distributed environmentKnowledge in Azure Bot Service, Azure Cognitive services (ex: LUIS.ai), and QA maker Microsoft Bot frameworkNice to have:
Knowledge of Core Java, Servlets, JSP, Web-Services, REST based micro-services, JAVA/J2EENuance grammar development experienceExperience in automated testing desiredKnowledge of SQL and experience with relational databasesExperience with Spring frameworkBachelor’s degree in a technology discipline or equivalent experienceExperience with web server like TomcatWe offer:
Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Full-time... are looking for a Junior Genesys Cloud Developer for a 3-month contract ... + year of experience with the Genesys Cloud solutions: Genesys Cloud Architect, IVR callflows, Routing.Hands-on with Genesys Cloud Scripting and JavaScript.Experience ...
... DescriptionWe are looking for a Genesys IVR Developer to join our team, who ... using GRAT and GREExperience with Genesys PlatformEnterprise-scale IVR application development experienceKnowledge of Core ...
... ideas with others. Full Stack Developer at Rentals United works as ... Product Owners Act as a Senior Expert developer and support less experienced team ... with international team As a developer you are: experienced with C# (. ...
... ideas with others. Full Stack Developer at Rentals United works as ... Product Owners Act as a Senior Expert developer and support less experienced team ... with international team As a developer you are: experienced with C# (. ...
... Ciklum is looking for a Senior JavaScript (Angular) Developer to join our team full- ... .About the role:As a Senior JavaScript (Angular) Developer, become a part of a ... for an outstanding Front-End developer to be part of a ...
... DescriptionWe are looking for a Senior Full Stack Developer to join our team remotely. ... Studio Code, and Oracle SQL Developer.Proven track record in integrations ... using DialogFlowCX from GoogleUnderstanding of Genesys on-premise solutions.We offer: ...
... DescriptionWe are looking for a Senior Full Stack Developer to join our team remotely. ... Studio Code, and Oracle SQL Developer.Proven track record in integrations ... using DialogFlowCX from GoogleUnderstanding of Genesys on-premise solutions.We offer: ...
Senior Front-End DeveloperFounded in 1993, ... is looking for a talented Senior Front-End Developer with a solid technical background, ...
... :) We are looking for a Senior Fullstack .NET Developer to join our Swedish automotive ... experience as a Fullstack .NET Developer; Bachelors degree in Computer Science; ... referral system (9,5k for senior, 6k for mid, 2,5k ...
... . We are looking for advanced Senior Embedded C developer , who has solid experience in ... for the candidate. As a Senior Embedded C Developer you will be responsible for: ...
... just like you As a Senior Node.js Developer, were looking at you to ... experience as a Node.js developer, showcasing your ability to create ...
Senior Front End Developer with Vue Location: Poland (remote) ... you: We are looking for Senior Frontend Developer with a minimum of 5 ...
Senior Front End Developer with Vue Location: Poland (remote) ... you: We are looking for Senior Frontend Developer with a minimum of 5 ...
... . We are looking for advanced Senior Embedded C developer , who has solid experience in ... for the candidate. As a Senior Embedded C Developer you will be responsible for: ...
... just like you As a Senior Node.js Developer, were looking at you to ... experience as a Node.js developer, showcasing your ability to create ...
Senior Back-End Developer Employment type: B2B Salary: 25 ... . We are presently seeking a Senior Back-End Developer with a minimum of 10 ...
Senior Back-End Developer Employment type: B2B Salary: 25 ... . We are presently seeking a Senior Back-End Developer with a minimum of 10 ...
... you We are looking for Senior Fullstack .NET Developer* who can join our team ... as a Full-stack .NET Developer, with a strong focus on ... referral system (9,5k for senior, 6k for mid, 2,5k ...
... IT-company Andersen invites a Senior C++ Game Developer to work on a large-scale project for an European customer.The customer is an independent European video game developer and publisher established in 2002. ...
Senior Front End DeveloperFull-timeCompany DescriptionAbout ... is looking for an experienced Senior Front End Developer with great communication skills. Job ...