IT Service Desk Specialist with Italian

Місто : , Kyiv,
Компанія : FRISTA
Зарплата :
Знайдено : день тому

Опис

Imagine having the best of both worlds – career options within the reliable, international structure and start-up-like vibes (meaning no dress code, a constant learning mindset, and a truly friendly atmosphere). FRISTA makes that possible, and that’s just a starter pack for climbing your way up and #Aim4thetop of realizing your potential. We are currently seeking a talented individual to join our team as an IT Service Desk Specialist with proficiency in the Italian language. Requirements: Fluency in both Italian and English (written and verbal) is required Good capacity and willingness to learn new technologies and processes Excellent communication and interpersonal skills with the ability to interact professionally Strong problem-solving skills Customer-oriented mindset Key Responsibilities: Provide technical support for IT software and hardware, resolving issues promptly Serve as primary contact for partners, addressing technical concerns effectively Act as the first point of contact for office IT support, assisting with setup and troubleshooting Answer calls and emails, triaging and resolving issues or escalating as needed Manage ticketing system, logging interactions and ensuring timely resolution Work varying shifts, including weekends for support coverage What We Offer: Competitive compensation commensurate with skills and experience Flexible working hours and the possibility of remote work Professional development supportive work environment Opportunities to participate in projects involving the latest technologies Sounds interesting? Apply and join us!

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