Delivery Operations Specialist
... is looking for a Delivery Operations Specialist to join our team full- ... .About the roleAs a Delivery Operations Specialist , become a part of a ...
We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are free to be themselves, and they are given the opportunity to grow, travel and develop, amazing things can happen.
That’s why our employees, from around the world, choose to be a part of JTI. It is why 80% of employees feel happy working at JTI. And why we’ve been awarded Global Top Employer status, ten years running.
So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.
Learn more: jti.com
What is this position about?
You will be part of the Purchasing Operations and Master Data Team with the following key responsibilities: a) Execute the purchasing process for a selection of Market/Factories in scope of the Manila GBS; b) Have end-to-end understanding of P2P process and all JSOX and compliance controls; c) Provide quality customer service by working closely with all stakeholders; d) Find solutions and identify opportunities for process improvements to drive business targets and KPIs; e) Support Purchasing & Reporting CPM with regular reviews of documentation to ensure up-dates are reflected in a timely manner.
What is this position about?
Core Service Delivery:
Ongoing operations: Purchase Request (PR) validation / Purchase Order (PO) creation & modification, Good Receipt - GR/IR follow up, initiate down payment / MyRequest submissions, Vendor creation & Invoice queries management;
Process high volumes of PR/PO creation into SAP system in line with Policies and Procedures whilst heavily focusing on accuracy;
Challenge non-compliant documents and address them to end-users whilst still meeting KPI's and SLA's set;
Organise own workload to meet daily targets and work very closely with the immediate and wider P2P team to provide support when required. Take accountability to make decisions that will support the speed to provide team results.
Vendor Communication when required.
Process Improvement. Support CPM and Expert in process and system improvements by proposing optimization, simplification and automation.
Control and Compliance:
Perform the assigned JSOX / operational controls in accordance with the internal documentation;
Escalate all controls failures and ensure mitigation actions are in place for each failure.
Teamwork:
Handle ad-hoc tasks delegated by the CPM;
Assist and provide support to other GBS groups within the area of responsibility;
Take part in local and global projects upon assignment by the CPM;
Propose process improvements in the area of the responsibility.2
Who are we looking for?
Must be amenable to a project-based position
Proven experience working in a Purchasing, Finance / budgeting position
Proven ability to process high volumes with high accuracy to tight / moving deadlines
Experience working with Key Performance Indicators (KPI's) and Service Level Agreements (SLA's)
Experience in a Shared Service Centers is a plus
University degree (Business or Finance)
Strong command of English Language (oral and written)
Understands Purchase to Pay (P2P) end to end processes
Structured with attention to detail
Customer-centric
Strong analytical skills
Able to support process improvements initiatives, recommend solutions for problems, and make decisions under pressure
Proficient SAP & Microsoft Excel User
What’s in it for you:
Be part of a truly international and diverse company with over 40,000 employees in 130 countries.
Experience the culture of an Investors in People certified company
Find out why 9 out of 10 employees recommend us to a friend.
Understand why 9 out of 10 employees say they feel free to be themselves
What are next steps - Recruitment process:
Thank you very much for your interest in the role. We will make sure every candidate will receive a reply within 2 weeks after the application deadline.
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