Middle/Senior Technical Communicator
Місто :
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Компанія :
SoftServe
Зарплата :
Знайдено :
27 днів тому
Опис
WE ARESoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. Our associates are working on 2,000+ projects with clients in the USA, Europe, and APAC region. We are about people who create bold things, make a difference, have fun, and love their work.We are cooperating with one of the world’s most well-known IT companies, having a portfolio of products used widely in the IT industry. It’s a multinational company with offices worldwide, best known for its issue-tracking applications, team collaboration, and wiki tools. They follow innovative approaches to feature and documentation development and deeply care about creating a high-quality product.The customer’s Content Design team perceives communicating technical information to their users as an end-to-end journey. This journey begins with a clear understanding of user needs and ends with creating professional, comprehensive, and straight-to-the-point content for technical audiences.We believe: content design is a crucial discipline, involving gathering input from development teams, writing content, and responding to customer feedback.IF YOU AREGreat at writing and communicationSkilled in deeply understanding the technical aspects of the product and producing developer-focused contentExperienced in documenting and using APIsProficient in using development tools (Git, Bitbucket, Visual Studio Code)Familiar with standard web-based publishing tools (Markdown, HTML, etc.)Used to managing documentation projects in an agile, fast-paced environmentExperienced in working with multi-disciplinary teams including designers, developers, product managers, analysts, marketing, and customer support teamsSkilled in improving or building information architecture and content strategiesExperienced working with the UI copy (as an advantage)AND YOU WANT TOBe responsible for enhancing the developer experience by producing content for internal and external developersEnsure that the documentation is clear, consistent, and boosts the productivity of the product developersCreate engaging and impactful content that connects with your target audience and elevates brand recognitionSolve creative challenges and experiment with content and formatsTOGETHER WE WILLWork in a quite big and diverse team of like-minded people who understand the value of high-quality content and digital performance efficiencyHandle different interesting projects on an international level with a flexible scheduleExtend your skillset and gain practical experience by cooperating with seasoned SoftServians