Technical Support Engineer
... new colleague to work on technical support to clients as well as support on technical matters in our implementation process. As Technical Support Engineer, you will be part of ...
Technical Support Middle Engineer
Місто :
, Kyiv,
Компанія :
Capgemini Polska
Зарплата :
Знайдено :
4 дні тому
Опис
We work in a hybrid model! Recruitment process for this position and onboarding trainings are conducted online. Capgemini Engineering is a world leader in engineering and R&D services . We combine our broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Every day, we help our clients to accelerate their journey towards Intelligent Industry . At Capgemini, we are a responsible and diverse . Our organization has a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs—from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms. Your future tasks: Managing all communication with indicated client's customers and partners required to resolve support tickets Resolving support tickets Coordinating and tracking the escalation of tickets to client FTE support team Maintaining a record of all communication and actions for the support tickets in Zendesk provided by client Contributing frequently answered questions to the client's knowledge base. Participating in the on-call rotations when needed for resolution of severe issues (Severity 1). Our Requirements: Knowledge of Linux Experience with PostgreSQL or MySQL Understanding of REST APIs Skills preferably in Java or any other background programming language Competence in Networking and Firewall Basics Cloud basic knowledge Basic knowledge of SSL, LDAP/SSO protocols What have we prepared for you? A lot of benefits: Private medical care and life insurance with ability to buy additional packages (e.g., dental care, senior care, oncology) on preferential terms. Access to Capgemini Helpline with possibility to chat with therapists. Bonuses for recommending your friends to Capgemini. Access to Inspiro app with rich audiobooks database Access to our NAIS benefit platform ( 40+ options available: Netflix , SpotifyMultisport , cinema tickets, etc.) Personal and professional development: 70+ training tracks with certification opportunities (e.g. MS Azure, AWS, Google, Cloud) on our NEXT training platform. Platform with free access to Pluralsight , TED TalksCoursera materials and trainings. Free access to Udemy Business account with ability to use during and outside working hours. Transparent performance management policy. Our legendary atmosphere: We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work. No official dress-code. Various communities : OUTfront, Women@Capgemini, Foreigners Community, and more. Day off for volunteering Ability to implement world-changing initiatives thanks to our Grant Program The award of " Top Employer Poland 2024 " and " Top Employer Europe 2024 " - proof of our commitment to creating an exceptional work environment and caring for the development of our employees Who are we? Being one of us means constant development among other great people. It's a team who you want to spend time with, during and after work. Trainings and initiatives make your daily tasks more interesting, fun, and unique. Capgemini Engineering has 65,000 engineer and scientist team members in over 30 countries across sectors including Automotive , AI and Data , Software & Internet , Telecommunication , Rail, Infrastructure and Transportation, Defense, Aeronautics, Energy, Communications, Semiconductor & Electronics, Industrial & Consumer. Join us on a journey towards Intelligent Industry! It's time to #Get the Future You Want ! Your life is in your hands, and you have the opportunity to improve it, develop yourself, and simply — join us :) Do you want to get to know us better? Visit our Capgemini Engineering website ! Do you have any additional questions about working at Capgemini? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Engineering . You can also find us on TikTok! — @capgeminipl .
Схожі вакансії
Technical Support Engineer
... new colleague to work on technical support to clients as well as support on technical matters in our implementation process. As Technical Support Engineer, you will be part of ...
Technical Content Analyst Writer
... around the world. As a Technical Content Analyst Technical Writer in PPD Communications, you will support the publishing tools and core ... positioned internal documentation and technical specifications. We proactively support consistent on-time delivery of ...
Technical Content Analyst Writer
... around the world. As a Technical Content Analyst Technical Writer in PPD Communications, you will support the publishing tools and core ... positioned internal documentation and technical specifications. We proactively support consistent on-time delivery of ...
Technical Support Engineer
... to serve customers by resolving technical issues and answering technical questions that customers have in a timely manner. As a Technical Support Engineer, you’ll have continuous opportunities to ...
Technical Support Engineer
... to serve customers by resolving technical issues and answering technical questions that customers have in a timely manner. As a Technical Support Engineer, you’ll have continuous opportunities to ...
Technical Support Engineer
... , analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Technical Support Engineer, become a part of a ...
Technical Support Middle Engineer
... in digital and software to support the convergence of the physical ... . Capgemini Engineering has 65,000 engineer and scientist team members in ...
Senior Technical Support Engineer
... do in this role: The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers ... ServiceNow.In this role, the support engineer will resolve technical cases created by customers looking ...
Filter Making Instructor
... will you do - Responsibilities: Provide technical support for solutions to issues in ... of reports related to technical support and training activities in compliance ... of requests assigned by the Technical Support Manager Establish and maintain network ...
Filter Making Instructor
... will you do - Responsibilities: Provide technical support for solutions to issues in ... of reports related to technical support and training activities in compliance ... of requests assigned by the Technical Support Manager Establish and maintain network ...
Filter Making Instructor
... will you do - Responsibilities: Provide technical support for solutions to issues in ... of reports related to technical support and training activities in compliance ... of requests assigned by the Technical Support Manager Establish and maintain network ...
Filter Making Instructor
... will you do - Responsibilities: Provide technical support for solutions to issues in ... of reports related to technical support and training activities in compliance ... of requests assigned by the Technical Support Manager Establish and maintain network ...
Quality Manager, Cork
... by the customer, providing relevant technical support as appropriate. Have an active ... team to provide contract support as requiredProactively assist with and propose innovative solutions to support the ongoing technical and operational development of the ...
Technical Support Engineer
... role: In this role, the support engineer will resolve technical cases created by customers looking ... : 0-2+ years customer facing technical support experienceAbility to troubleshoot difficult technical issues with ease and complexityAbility ...
Support Engineer
... looking fo r a skilled Support Engineer who can assist our clients’ ... , you will: Monitor and handle support requests through our helpdesk support system Act as a technical consultant for Support and offer solutions to customers’ ...
Technical Support Engineer - Remote
... , analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Technical Support Engineer, become a part of a ...
TFT Cigarette Making Instructor
... will you do - Responsibilities: Provide technical support for solution of issues in ... production during trainings including the technical support of serial production during non- ...
Mine Action Technical Specialist SC9 | Kharkiv, Ukraine
... in this position? Mine Action Technical Specialist will provide effective leadership in support and daily follow up on ... to WFP FAO Project, provide technical advice to support the development of the National ...