IT Application Support

Місто : , Kyiv,
Компанія : Societe Generale SA
Зарплата :
Знайдено : 14 днів тому

Опис

Societe Generale S.A. Warsaw Branch is currently looking for: IT Application Support The key responsibilities of the successful candidate will include: ·        Resolving incidents, requests and problems. ·        Analyzing the problem and co-ordinating with other teams to fix the issue ·        Owning the issue and driving till closure ·        Supporting the production environment, accessing upstream and downstream applications ·        Striving for continuous process improvement in close cooperation with the Feature teams in Paris and Bangalore ·        Creating and maintaining required documentation/manuals to work towards standardizing processes ·        Keeping process and documentation up to date. We expect from the candidates: ·        At least 3 years of experience in a position related to IT Application Support ·        Proficiency in English, French will be a plus ·        High analytical skills ·        High interpersonal and communication skills ·        Understanding of Support methodologies ·        Proficient knowledge of ITIL Availability Management, Service Continuity Management,Problem management and Change management ·        A flexible attitude and adaptable approach ·        Able to work autonomously and use initiative where appropriate ·        Organised and able to prioritise work appropriately We offer: ·        Work in a pleasant atmosphere, in a brand new central-Warsaw office, as part of an international team ·        Active role in an international structure and opportunity for development ·        Access to learning platforms and language courses ·        Employment contract ·        Competitive salary based on seniority and skills ·        Support in quick adaptation with the company ·        Benefit package including extensive health package with dental care, hybrid work opportunity, meal allowance, holiday fund and many more *Please be informed that we will be accepting only resumes in English.

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