IT Application Support

Місто : , Odesa,
Компанія : Societe Generale SA
Зарплата :
Знайдено : 22 дні тому

Опис

Societe Generale S.A. Warsaw Branch is currently looking for: IT Application Support The key responsibilities of the successful candidate will include: Resolving incidents, requests and problems. Analyzing the problem and co-ordinating with other teams to fix the issue Owning the issue and driving till closure Supporting the production environment, accessing upstream and downstream applications Striving for continuous process improvement in close cooperation with the Feature teams in Paris and Bangalore Creating and maintaining required documentation/manuals to work towards standardizing processes Keeping process and documentation up to date. We expect from the candidates: At least 3 years of experience in a position related to IT Application Support Proficiency in English, French will be a plus High analytical skills High interpersonal and communication skills Understanding of Support methodologies Proficient knowledge of ITIL Availability Management, Service Continuity Management,Problem management and Change management A flexible attitude and adaptable approach Able to work autonomously and use initiative where appropriate Organised and able to prioritise work appropriately We offer: Work in a pleasant atmosphere, in a brand new central-Warsaw office, as part of an international team Active role in an international structure and opportunity for development Access to learning platforms and language courses Employment contract Competitive salary based on seniority and skills Support in quick adaptation with the company Benefit package including extensive health package with dental care, hybrid work opportunity, meal allowance, holiday fund and many more *Please be informed that we will be accepting only resumes in English.

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