Process Analyst Manager
... #JoinTheIdea. Learn more: jti.com Process Analyst Manager What this role is about? ...
Please, apply by 24th May 2024
Position: Process Analyst Manager – IT BTS Sales & Procurement
Location: Warsaw, Poland
Contract Type: Local, Permanent
Report to: BTS Sales & Distribution Service Director
Process Analyst Manager – BTS Sales & Procurement
What this role is about?
The position exists to provide expertise in his/her application/process specialization to support the daily operations and effective performance of the business solution (application/support maintenance). In this respect the incumbent is responsible for resolution of minor and complex incidents & change/service request and to deliver timely and quality solutions to the users while at the same time ensuring that they utilize the full application potential.
Upon request the incumbent will be part of specific approved project as a customizing expert. It is also about Team working capabilities, creativity, decision taking, easy learning, knowledge retention and put into practice of them, willing to work, service attitude and cooperation.
What will you do?
What are we looking for?
• 2-4 years of working experience with SAP or Siebel systems, ideally as IT analyst and preferably in the areas of application support and customer service in a global and multicultural environment
• Business experience in a related area a plus
• Global project implementation experience
• Excellent Business Relationship Management Skills (Stakeholders & Suppliers) in a global multicultural environment.
• Good knowledge of IT processes (including Incident/problem/change/demand management)
• Fluent in English (written & spoken)
What are the next steps – Recruitment Process:
Thank you very much for your interest in the role. You are welcome to apply. We will make sure every candidate will receive a reply within 2 weeks after the application deadline.
... #JoinTheIdea. Learn more: jti.com Process Analyst Manager What this role is about? ...
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