Customer Experience Manager
... closely with our Head of Customer experience and other key internal stakeholders to implement a customer experience strategy at the country level for ...
Senior Planner Manager - Demand and Customer Strategy Manager
Місто :
, Kyiv,
Компанія :
Johnson and Johnson
Зарплата :
Знайдено :
26 днів тому
Опис
Johnson & Johnson is currently seeking a Senior Planner Manager - Demand and Customer Strategy Manager to join our Commercial Team located in Kiev/Ukraine. About Johnson & Johnson At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. MAIN RESPONSIBILITIES • Manages the Department's objectives in accordance with the Company's objectives; -Meeting current business needs -Upselling to existing or new customers. -Increase services for internal customers to support prescribing. -Communicate market information about new opportunities and risks. • Understands external customer needs and current market conditions in accordance with current laws regarding pricing. Accordingly, identifies unmet needs and directs internal resources in line with those needs. • To maintain and increase the Company's drug availability in pharmaceutical warehouses; organizes wholesaler and pharmacy sales campaigns with a financial monitoring model to increase the market presence of products through enhanced financial and commercial opportunities. • With a strong tender management system, prepares the commercial infrastructure for the participation of products in tenders. Manages the process in accordance with the tender price strategy. • To protect the financial interests of the company, researches alternative methods to increase the sales of brands that are not in the promotion, uses various sales campaigns and tactics using existing distribution channels. • Combines campaign information with data from the market, Sales Marketing and Finance department, performs cost & benefit analysis, guarantees the result, and acts for its application in real life. • To contribute to a more realistic Sales & Marketing budget, it creates monthly and periodic forecasts with the Sales & Marketing department once a month. • Effectively manages the planning to ensure that its products are in sufficient quantity on time. Organizes the weekly or monthly channel inventory report.QUALIFICATIONS • University graduate • Preferably an MBA degree • Having 3-4 years of sales department experience • Having a strong marketing experience • 3-4 years of experience in a similar position • A high level of Industry or Commercial knowledge • Proficiency in English • Proficiency in MS Office • Experience in team management • Strategic Thinking skills • Analytical Thinking skills • Internal/External customer orientation • Planning and Organization Skills • Good Communication Skills • Being Detail and Quality Oriented • Being Result Oriented Leadership Behaviors Required: • LIVE OUR CREDO : Puts the needs of Our Credo stakeholders first, pursues the highest standards of quality, safety, compliance & ethics and Ensures everyday actions contribute to Our Purpose • CONNECT : Builds internal and external relationships based on respect, Collaborates openly across boundaries and acts as a team player. • SHAPE : Inspires and contributes ideas that challenge thinking, demonstrates resilience and agility to drive and adapt to change. • GROW : Develops self and others to reach their goals, engages in open & honest conversations and Drives performance by managing energy and taking ownership for outcomes. For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo. We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences That is why we in Johnson & Johnson are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are. Diversity, Equity & Inclusion at Johnson & Johnson means "You Belong"!
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