Cloud Computing, IT, Digitalisierung, IT-Betrieb, IT-Infrastruktur, Android, ITIL, Rechenzentrum, Betriebssysteme, Systemadministration, Incident Management, 2nd-Level-Support, Hardware, iOS, 1st-Level-Support, MacOS, IT-Support, Mobile Device Management (Senior) System Administrator (m/f/d) with focus on iOS/Android Permanent position, full-time - Cologne Your tasks Independent error analysis of incidents at 2nd level Carrying out administration and maintenance work in our MDM system Creating documentation and maintaining the knowledge database Further development of existing products in the Apple and Android areas Collaboration in projects and coordination of work packages Training 1st level support in new products and topics Your profile You have IT-related vocational training and have already gained several years of professional experience You have in-depth knowledge of the common operating systems Android, iOS and MacOS You have good knowledge of mobile device management, ideally JAMF School or Microsoft Intune You work just as well independently as in a team and are solution-oriented You are characterized by a strong customer and service orientation, as well as a structured and careful way of working You have a class B driving license Fluent written and spoken German is a prerequisite - English is an advantage Your experience Sound knowledge (at least in combination) in the following areas is desirable: MDM systems, ideally JAMF School or Microsoft Intune MDM framework Apple (ASM, DEP and VPP) Apple operating systems (iOS, iPadOS, tvOS, macOS) Android operating system What we offer you You can expect a varied job in the development of the IT division in the NetCologne Group as well as an innovative and dynamic company with flat hierarchies that is geared towards growth. In an exciting working environment with short decision-making paths, you will be part of a friendly and highly motivated team. We are happy to support you in shaping your professional goals with individual development measures. A permanent, financially secure and long-term position Regular internal and external training Flexible working hours and a home office arrangement Ultra-modern office space based on the "New Work" concept and chill-out & creative areas An attractive company pension allowance including individual advice from an external service provider A Germany ticket and JobRad offers for a comfortable ride to work Flat hierarchies and open communication A team kitchen and a canteen Regular team events 30 days vacation + 4 custom days Weekly fresh fruit as well as coffee, tea and water as much as you like Interested? Then we look forward to receiving your detailed application, including your salary expectations and earliest possible starting date. NetCologne IT Services GmbH Human Resources Department | Elisa Zube & Michèle Polcyn Adolf-Grimme-Allee 3 | 50829 Cologne About us We, NetCologne IT Services, are a subsidiary of the regional telecommunications provider NetCologne. As a reliable strategic partner from Cologne, we provide companies and schools with innovative ICT technologies and offer them advanced solutions for their digitalization. From IT strategy consulting to the development, service and support of complex IT infrastructures, we offer everything from a single source. We are also responsible for taking over our customers' IT operations in accordance with the ITIL framework - through our Cologne service desk or on site. From our modern, certified data center in Cologne, we offer innovative managed services, including individually tailored cloud computing solutions. With our education services, we turn school IT into enterprise IT. From IT infrastructure to cloud services, identity management, hardware and software through to IT support, administration and training. With us, teachers and students get everything they need for the modern classroom and thus have digitalization fully under control.