ITIL, IT, Service Level Agreements, Service-Level-Management, IT Service Management Service Level Manager (m/f/d) WE ARE Ratiodata SE is one of the largest system houses and technology partners in Germany with a team of around 1,500 colleagues at 14 locations and branch offices nationwide. We are a
About the job The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and h...
The Offer Opportunity within a company with a solid track record of performance Fantastic work culture A role that offers a breadth of learning opportunities The Job Responsibilities: Email/Tickets processing, testing, and troubleshooting according to provided documentation and training; Dispatching...
By applying to this position you will have an opportunity to share your preferred working location from the following: Warsaw, Poland; Kraków, Poland; Wrocław, Poland . About the job A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportu...
About the project As a result of being fast growing organization, we are expanding our scope and the level of customer satisfaction in European countries. We are looking for multilingual people with good knowledge of particular languages. The main role of the Team is to analyze the global Voice of C...
About the project As a result of being fast growing organization, we are expanding our scope and the level of customer satisfaction in European countries. We are looking for multilingual people with good knowledge of particular languages. The main role of the Team is to analyze the global Voice of C...
The Offer Work alongside & learn from best in class talent The Job You will be responsible for : Handling chats and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure prompt and accurate
Tasks: Responsible for the quality of presented reports Responsible for service organization Responsible for service improvement and optimization Taking the role of Problem Coordinator, Major Incident Manager if such problems occur in the service Communication with service leaders (i.e.: Delivery Ma...
We are looking for a Junior Customer Support Engineer with a unique combination of engineering and soft skills to strengthen our Network Operations Centre (NOC). This is an extremely important team within our company as it is the first point of contact for customers using graphyne – NOC is respo...
We are looking for a Junior Customer Support Engineer with a unique combination of engineering and soft skills to strengthen our Network Operations Centre (NOC). This is an extremely important team within our company as it is the first point of contact for customers using graphyne – NOC is respo...