Service Level Manager

Місто : , Kharkiv,
Компанія : Ratiodata SE
Зарплата :
Знайдено : 5 днів тому

Опис

ITIL, IT, Service Level Agreements, Service-Level-Management, IT Service Management Service Level Manager (m/f/d) WE ARE Ratiodata SE is one of the largest system houses and technology partners in Germany with a team of around 1,500 colleagues at 14 locations and branch offices nationwide. We are a versatile company, offer a modern working environment and above-average social benefits. At the earliest possible date, we are offering a position in the Managed Workplace division as a Service Level Manager (m/f/d) For our locations in Münster, Karlsruhe AREA Self-service business LOCATION Münster TIME POINT at the earliest possible date SHORT 4220 TYPE OF CONTRACT Open-ended THESE CHALLENGES ARE WAITING FOR YOU: Coordination of service agreements (service level agreement, SLA) with customers and service/product owners (SPO) Involvement in the transition (service introduction) of customer service Clarification of customer requirements Monitoring and controlling service quality and the agreed service content Continuous further development of service quality and processes Identification of information deficits or gaps in service provision Communication and relationship management with customers Collaboration with account management WHAT YOU BRING TO THE TABLE: Sound professional experience in IT service management and in dealing with customers and internal partners Knowledge of ITIL, project and process management Clear service, customer and product orientation Strong communication and negotiation skills combined with strong implementation skills High solution orientation and ability to design and interpret key figures WHAT WE BRING TO THE TABLE: 30 days vacation Mobile working and flexible working time models Further training opportunities Modern workplace equipment JobBike & other benefit programs No suit, no costume, no problem AREA Managed Workplace LOCATION Münster Karlsruhe TIME POINT at the earliest possible date SHORT 4237 TYPE OF CONTRACT Open-ended Do you have any questions? We'll be happy to help! If you are applying, please use our online job portal. Christoph [email protected] Anton [email protected]

Схожі вакансії

    Service Level Manager

    • Ratiodata SE
    • , Kyiv,
    • 5 днів тому

    ITIL, IT, Service Level Agreements, Service-Level-Management, IT Service Management Service Level Manager (m f d) ... division as a Service Level Manager (m f d) For our locations in Münster, Karlsruhe AREA Self-service business LOCATION Münster TIME POINT ...

    ua.talent.com

    DC Service Delivery Manager

    • , Warsaw ,
    • 16 годин тому

    ... more: jti.com        Data Center Service Delivery Manager     Position purpose:   The Data Center Service Delivery function delivers high quality, ... does not provide an adequate level of protection for personal data, ...

    jobs.jti.com

    Service Delivery Manager

    • Experis Manpower Group
    • , Odesa,
    • 3 дні тому

    ...   Your profile: Proven experience in service delivery management or a similar role, preferably in the IT or technology sector Proven capability and experience in application support management preferably at an enterprise level Over 5 years of professional ...

    ua.talent.com

    Service Delivery Manager

    • Experis Manpower Group
    • , Kyiv,
    • 3 дні тому

    ...   Your profile: Proven experience in service delivery management or a similar role, preferably in the IT or technology sector Proven capability and experience in application support management preferably at an enterprise level Over 5 years of professional ...

    ua.talent.com

    Head of Service Delivery Eurasia

    • Ericsson
    • , Kiev,
    • 14 днів тому

    ... regional Service Delivery and Global Delivery units to execute on the contracts with required efficiency, quality and increased level of Automation and Industrialization ... Manager Head of PMO Account Manager Head of Service Delivery Previous hires also worked ...

    ua.talent.com

    Next Generation Account Manager

    • Ericsson
    • , Kiev,
    • 3 дні тому

    ... our team as an Account Manager at the end of the ... − dedicated mentorship with your Line Manager and Next Gen Buddy, supported ... of previous hires Key Account Manager Account Manager Senior Account Manager Principal Manager Previous hires also worked at ...

    ua.talent.com

    Next Generation Account Manager

    • Ericsson
    • , Kiev,
    • 4 дні тому

    ... our team as an Account Manager at the end of the ... − dedicated mentorship with your Line Manager and Next Gen Buddy, supported ... of previous hires Key Account Manager Account Manager Senior Account Manager Principal Manager Previous hires also worked at ...

    ua.talent.com

    Next Generation Account Manager

    • Ericsson
    • , Kiev,
    • 5 днів тому

    ... our team as an Account Manager at the end of the ... − dedicated mentorship with your Line Manager and Next Gen Buddy, supported ... of previous hires Key Account Manager Account Manager Senior Account Manager Principal Manager Previous hires also worked at ...

    ua.talent.com

    Next Generation Account Manager

    • Ericsson
    • , Kiev,
    • 6 днів тому

    ... our team as an Account Manager at the end of the ... − dedicated mentorship with your Line Manager and Next Gen Buddy, supported ... of previous hires Key Account Manager Account Manager Senior Account Manager Principal Manager Previous hires also worked at ...

    ua.talent.com

    Next Generation Account Manager

    • Ericsson
    • , Kiev,
    • 7 днів тому

    ... our team as an Account Manager at the end of the ... − dedicated mentorship with your Line Manager and Next Gen Buddy, supported ... of previous hires Key Account Manager Account Manager Senior Account Manager Principal Manager Previous hires also worked at ...

    ua.talent.com

    Next Generation Account Manager

    • Ericsson
    • , Kiev,
    • 9 днів тому

    ... our team as an Account Manager at the end of the ... − dedicated mentorship with your Line Manager and Next Gen Buddy, supported ... of previous hires Key Account Manager Senior Account Manager Account Manager Principal Manager Previous hires also worked at ...

    ua.talent.com

    Next Generation Account Manager

    • Ericsson
    • , Kiev,
    • 9 днів тому

    ... our team as an Account Manager at the end of the ... − dedicated mentorship with your Line Manager and Next Gen Buddy, supported ... of previous hires Key Account Manager Senior Account Manager Account Manager Principal Manager Previous hires also worked at ...

    ua.talent.com

    Next Generation Account Manager

    • Ericsson
    • , Kiev,
    • 10 днів тому

    ... our team as an Account Manager at the end of the ... − dedicated mentorship with your Line Manager and Next Gen Buddy, supported ... of previous hires Key Account Manager Senior Account Manager Account Manager Principal Manager Previous hires also worked at ...

    ua.talent.com

    Next Generation Account Manager

    • Ericsson
    • , Kiev,
    • 11 днів тому

    ... our team as an Account Manager at the end of the ... − dedicated mentorship with your Line Manager and Next Gen Buddy, supported ... of previous hires Key Account Manager Account Manager Senior Account Manager Principal Manager Previous hires also worked at ...

    ua.talent.com

    Humanitarian Mine Action Technical Field Manager

    • Danish Refugee Council
    • , Kharkiv,
    • 18 днів тому

    ... , MA sub-cluster at area level. All external representation at area level should be done jointly with the Area Manager (or Base Manager), unless agreed otherwise in advance. ...

    ua.talent.com

    Data Center Service Delivery Manager

    • , Bucharest ,
    • 16 годин тому

    ... more: jti.com          Data Center Service Delivery Manager     Position purpose:   The Data Center Service Delivery function delivers high quality, ... & Operations Teams. Providing a high level of data quality awareness across ...

    jobs.jti.com

    Regional Consumer Care Manager

    • , Bucuresti ,
    • 6 днів тому

    ... working as a Consumer Care Manager or Customer Service Manager, in a Market Manager or Country Manager supporting role, as a Consumer Care Contact Center Manager, or similar role  1-2 ...

    jobs.jti.com

    Data Center Service Delivery Manager

    • , Manila ,
    • 6 днів тому

    ... com     The Data Center Service Delivery function delivers high quality, ... e. Software as a Service including ServiceNow, Office365.   The Data Center Service Delivery function must maintain a ... Management and the Global Service Desk. The incumbent plays a ...

    jobs.jti.com

    Service Delivery Manager & Product Owner

    • , Warsaw ,
    • 16 годин тому

    ... Purpose   As a member of Service Management Team, you will assume a role encompassing Service Manager and Business Product Owner responsibilities. ... and mitigating operational risks in service delivery and product development. Familiarity ...

    jobs.jti.com
Top