Customer Experience Manager
... , sickness, discipline, motivation and staff engagement issues, etc. to ensure high quality service delivery is always maintained. Acts as an escalation point for customer complaints with the aim of ...
Customer Engagement Lead (CEL) Primary Care Center and West
Місто :
, Kiev,
Компанія :
Pfizer
Зарплата :
Знайдено :
місяць тому
Опис
Customer Engagement Lead (CEL) Primary Care Center and WestВідділ Первинної Допомоги. Дистрикт Менеджер Центр-ЗахідThe Customer Engagement Lead (CEL) is a leadership role in sales, field force, reporting to Primary Care Lead.The key responsibilities in this role are: Responsible for setting up an industry leading Sales Team, that drives key launches and key growth products performance across Pfizer with the goal of achieving successful strategy implementation in the market and meeting revenue and sales targets in the responsible regionEnsures that all team members meet the requirements defined in the functional profile and develops team members individually according to their respective strengths and weaknesses Accountable for business, functional, operational processes and/or program management as well as for project and/or department budgets and the results of other people. Strong business acumen /knowledge of the business to influence others —directly and indirectly —to achieve resultsMust-Have:Ability to set up complex structures and manage conflicting priorities. Proven skills in developing employees and building effective teams as well as leading change processes Relevant experience/leadership responsibility and strong knowledge in sales management Entrepreneurial know how Excellent communication and media skills (omnichannel approach) Excellent analytical skills Takes responsibility and requires personal responsibility from his employees Strong skills in communication and prioritization Good English skills (desired but not mandatory) Нашацель-Передовыерешения,меняющиежизнипациентовPfizer –этокомпания,ориентированнаянапациентов, и всвоейдеятельностимыруководствуемсячетырьмяценностями:смелостью,радостью,справедливостьюисовершенством.Культурапередовыхрешенийпомогаетнамвстремленииизменитьклучшемужизнимиллионовпациентов.СотрудникиPfizerразныхстрантрудятсявместе,чтобывнестисвойвкладвулучшениездоровьялюдейвовсеммире.Мыпостоянноработаемнадразработкойинновационнойтерапиииищемновыевозможностидляразвития,находясьвнепрерывныхпоискахновыхталантов. ГибкаяикомфортнаярабочаясредаМыстремимсясоздаватькомфортнуюигибкуюрабочуюсреду,котораяприветствуетсоблюдениебалансаработыиличнойжизниколлег,привлекаетталантыипозволяеткаждомусотрудникураскрытьсвойпотенциал.Мызаоткрытыйдиалог!РавнаявозможностьтрудоустройстваМыуверены,чторазнообразнаяиинклюзивнаярабочаясредаимеетрешающеезначениедлядостиженияуспеховвбизнесе.Какработодатель, Pfizerстремитсяподдерживатьпринципразнообразия,предоставляясотрудникамвозможностьбытьтакимижеразными,какпациентыисообщества,радикоторыхмыработаем.Вместемыформируемкультуру,котораявдохновляет,поддерживаетиразвиваетнашихсотрудников.Purpose - Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.Pfizer colleagues in different countries work together to improve the health of people all over the world. We are constantly working on the development of innovative therapies and growth opportunities, being in continuous search of new talents.Flexible Work EnvironmentWe aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.Sales#LI-PFE
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