Remote Help-desk Agent with Polish, Hebrew, Romanian or German and English

Місто : , null,
Компанія : Astrea Recruitment
Зарплата :
Знайдено : 25 днів тому

Опис

This is a remote position At Astrea Recruitment , we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 16 years. We believe that we can change people’s lives by helping them become the best version of themselves. We participate in the development of many Bulgarian and international companies, helping them find the right people and solutions for their business. Our network of satisfied candidates and clients continues to grow, remaining our greatest pride and motivation. For one of our clients – a well-established name in the field of customer experience management. We are looking for reliable, bright and adaptable individuals for the role of Remote Help-desk Agent with Polish, Hebrew, Romanian or German and English . Essential Duties and Responsibilities: Serving as a first point of contact for the customers and taking note of their requests; Utilizing your communication skills in order to provide a positive customer experience; Striving to offer the best suited solution, in a reasonable time frame and logging information about the interaction in the data base; Maintaining your knowledge on client’s products and services, and providing customers with accurate and up-to-date information; Offering your help and support to colleagues and working as a part of a team. Requirements: Excellent fluency in one of the main languages and good command of English; Previous experience in a similar role is desirable; PC literate and a bright and friendly communicator with good listening skills; Organized, reliable and team-oriented, ready to help and learn; Adaptable, excited to work in a dynamic environment and available to work a few Night shifts. Our client offers: Competitive compensation scheme and paid annual leave; Variety of shifts and plus part-time options available; Strong social package (additional health insurance; sports card, various vouchers…); Provided initial training and opportunities to build a long-lasting career with the company; Supportive and friendly work environment and convenient office location. If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_RHAPHRGE). Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).

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