Application Service Desk Consultant

Місто : , Kyiv,
Компанія : Insys Video Technologies
Зарплата :
Знайдено : 10 годин тому

Опис

Have you ever wondered how your favorite streaming platforms operate behind the scenes and what it’s like to work on the other side of the screen delivering video content to thousands of viewers across the globe? If so then this offer is just for you! We are looking for a person to join our  application user support team who has a great command of English and is proficient in application usage issues . The person hired for this position will be responsible for online contact with users of the applications we are developing and handling front line support requests. This is shift work to support different time zones. We assume that the described position is ideal for people looking to gain their first experience in the IT industry. Position  Responsibilities processing and handling service desk requests cooperation with the second line of support team creation and maintenance of documentation and procedures for the 1st line support Re-testing of end users requests and search for causes  monitoring and responding to reviews in application stores (e.g. Google Play) working in shifts to accommodate user requests across various time zones. Requirements English language skills at a level of  C1 or higher strong computer and application skills very well-developed written and oral communication skills, including a conscious use of formal and colloquial forms willingness and availability to work in the afternoon and at night, including weekends (primarily between 5 pm and 3 am CET) desire to gain first experience in IT industry eagerness to develop your skills a good and enthusiastic attitude and teamwork! Remote working You can work from home, from the office or hybrid. In practice, this means that, according to your preferences, you will use remote work or an office in Poznań (https://justjoin.it/brands/story/insys-video-technologies) with a great location and a cool atmosphere. Once a quarter we have obligatory meetings for all the company's employees, which are usually held in the Poznan area. We will be happy to talk about the details in a meeting. What we  offer Possibility to work 100% remotely (or hybrid – we have an office in Poznań)  Flexible working days A small team that will guide you, support you in your development, and laugh at your weird jokes Very chill and supportive company culture (we host company meetings at least once a quarter and they are pretty fun) Private healthcare (Luxmed) Cafeteria System MyBenefit  Access to psychological care (as well as legal advisors and career mentors) through the Mindgram platform. Once you have submitted  your application we will review it, if we decide that we might be a good match, we will contact you to schedule an interview meeting (usually within 2 weeks), we will contact all candidates who met with us to tell them the news. *employment terms and salary are non-negotiable

Схожі вакансії

    Application Service Desk Consultant

    • Insys Video Technologies
    • , Odesa,
    • 10 годин тому

    ... . Position  Responsibilities processing and handling service desk requests cooperation with the second ... or higher strong computer and application skills very well-developed written ... . Once you have submitted  your application we will review it, if ...

    ua.talent.com

    DC Service Delivery Manager

    • , Warsaw ,
    • день тому

    ... Risk Management and the Global Service Desk. The incumbent plays a liaison ... . In case of processing your application under the employee referral program, ...

    jobs.jti.com

    Service Desk Coordinator

    • ART2HIRE
    • , Kyiv,
    • 17 днів тому

    ... is now looking for an Service Desk Coordinator to join their team. ... of IT SD Services. Ensures Service Desk resources in the team are ... Level Certifications Extensive infrastructure and application support experience using ServiceDesk MSP ...

    ua.talent.com

    Process Analyst Manager (SAP PPM & SAP PS)

    • , WARSAW ,
    • 6 хвилин тому

    ... requests)   Having ownership of the application support requests coming from the Global Service Desk (GSD), provide application support for both Production and ...

    jobs.jti.com

    Service Desk Analyst III

    • Herbalife Nutrition
    • , Odesa,
    • день тому

    ... this role, you will: Provide service desk support to all Herbalife Nutrition ... come first served via company application Family and entertainment events like ...

    ua.talent.com

    Service Desk Analyst III

    • Herbalife Nutrition
    • , Kyiv,
    • день тому

    ... this role, you will: Provide service desk support to all Herbalife Nutrition ... come first served via company application Family and entertainment events like ...

    ua.talent.com

    Service Level Manager

    • Ratiodata SE
    • , Kyiv,
    • 17 днів тому

    ... : Sound professional experience in IT service management and in dealing with ... , project and process management Clear service, customer and product orientation Strong ...

    ua.talent.com

    Service Level Manager

    • Ratiodata SE
    • , Kharkiv,
    • 17 днів тому

    ... : Sound professional experience in IT service management and in dealing with ... , project and process management Clear service, customer and product orientation Strong ...

    ua.talent.com

    IT Analyst - Corporate Sustainability

    • , Warsaw ,
    • 11 днів тому

    ... Portfolio. Having ownership of the application support requests coming from the Global Service Desk (GSD), providing application support for both Production and ... solutions in the role of consultant IT analyst. • Good knowledge of ...

    jobs.jti.com

    PROCESS ANALYST MANAGER

    • , Warsaw ,
    • 7 хвилин тому

    ... : Having the ownership of the application support requests coming from the Global Service Desk (GSD) and or power users, he she provides application support for both Production and ...

    jobs.jti.com
Top