About the job At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." UX Programs & Operations at Google drive projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user centered development. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses. As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users. You’ll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You’ll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with our Engineering and Product Manager cross-functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users.The Privacy Sandbox initiative aims to create technologies that both protect people's privacy online and give companies and developers tools to build thriving digital businesses. Our team is dedicated to strengthening the Web and Android platform against tracking and fingerprinting, while also developing new privacy-preserving APIs to support personalization and measurement on the web. We are committed to collaborating with stakeholders in the industry to develop and implement viable, alternative solutions in a way that protects the privacy of users while also ensuring the continued vitality of the web. Responsibilities: Provide operational excellence across UX teams, while building solid collaborative relationships with appropriate stakeholders across program work. Develop a plan to assess continuous improvement opportunities for UX programs and processes. Decide on the method to collect data, analyze the data for insights, propose improvements, and test them with stakeholders. Provide input to defining metrics that drive a culture of user-centered development and demonstrate UX impact based on program needs, and facilitate alignment within UX. Execute plans to establish baselines, track and report on UX metrics. Scale, prioritize, and independently execute project plans from beginning to end, optimize resourcing, time, and funding investment. Minimum qualifications: Bachelor’s degree or equivalent practical experience. Experience in program management within design or UX organizations. Experience with UX disciplines and user centered development tools and methodologies. Preferred qualifications: Experience with the product development lifecycle. Experience analyzing data and delivering recommendations for improvement. Experience managing risks (e.g., operational, product, team health). Knowledge of technology trends and issues. Ability to work across organizational boundaries to define, manage, and prioritize work. Excellent communication, presentation, and analytical skills; ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization. Benefits:  Health and Wellbeing (Medical, dental, and vision insurance for employees and dependents) Financial wellbeing (Competitive compensation, regular bonus and equity refresh opportunities) Flexibility and time off (Paid time off, including vacation, bereavement, jury duty, sick leave, parental leave, disability, and holidays) Family support and care (Fertility and growing family support, parental leave and baby bonding leave) Community and personal development (Educational reimbursement) Googley extras (Inspiring spaces to work, recharge, and collaborate with fellow Googlers)